Employees must be motivated for training

If company top management wants to make an effective use of the personnel it should make sure that all employees are properly motivated to work for the company.  For example, if company management wants a particular employee to participate in a training session such an employee should know benefits of such education, otherwise he will simply come to a training session and leave it without learning any knowledge.  Motivation concerns all activity aspects of personnel.  When it comes to implementation of balanced scorecard, motivation of both top management and ordinary personnel is a number one concern.

Motivation is a must in training

Motivation is a must in training

On the one hand, company top management should really believe in the power of balanced scorecard and show their faith to company personnel.  On the other hand, ordinary employees at all company levels must be aware of both Balanced Scorecard benefits and their own contribution to the work of this system and implementation of company strategy goals, mission and values.

Balanced scorecard implementation starts with development of strategic goals and drawling of strategy maps.  Some companies are making a very serious mistake of imposing a strategy from the top to the bottom.  If company strategic goals and key performance indicators are not understood for ordinary employees they are very unlikely to show enthusiasm.  Thus, it is impossible to introduce any effective reward system.  If an employee does not understand what he’s rewarded for it is impossible to talk about proper motivation.

When it concerns education and training of personnel it is very important to select the right indicators to use them as a basis for reward system.  For example, if employees get benefits for the number of training sessions they have attended, it will be just a waste of money for the company.  But if the company pays an employee for the improved performance as a result of a training session this makes sense.

Poor motivation will wrack implementation of strategic goals

Poor motivation will wrack implementation of strategic goals

It is extremely important that people who work for the company understand why they take part in educational programs.  If they know how to use obtained knowledge to reach certain results within the framework of a strategy map such training session can be considered successful.  At the same time such an employee will be motivated to participate in training since he gets bonuses and rewards for effective use of obtained knowledge.

Finally, it needs mentioning that motivation systems can have both financial and nonfinancial nature.  Money is not the only thing managers may use to motivate personnel.

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